Thank You for Choosing XPO Shipping Containers
We appreciate your business and your trust in XPO Shipping Containers. Please review our shipping and return policies carefully. If you have any questions, concerns, or feedback, feel free to contact our customer support team — we’re always happy to help.
1. Shipping Information
Estimated Shipping Time
All orders are typically processed and prepared for shipment within 24 hours after payment confirmation.
Shipping Method
We partner with reputable courier and freight carriers to ensure safe and timely delivery. Each shipping container is securely packaged and transported via ground shipping, and tracking information is provided as soon as your order is dispatched.
Shipping Process
After purchase, your order is registered for pickup by the delivery company within 24 hours. During this time, your shipping container is safely stored until collection.
Once the shipment is picked up, the delivery company will provide a tracking number allowing you to monitor the progress of your order until it arrives at your specified address.
Upon delivery, please inspect the container to verify that it matches your purchase — including the correct model, size, and agreed-upon specifications — before signing any delivery paperwork.
Offloading of the container will be handled by the delivery company.
2. Shipping Regions & Timelines
We currently ship within the United States and Canada.
Due to high order volumes, please allow up to 24 hours for dispatch.
Typical delivery times are:
- United States: 2–3 business days
- Canada: Delivery times may vary based on location
All shipping costs are automatically calculated at checkout.
3. In-Store Pickup
Most pickup orders are ready within one business day.
If you require same-day pickup, please contact us by phone to confirm your order in advance.
Unless special arrangements are made, orders must be collected within 10 days of purchase.
Orders not picked up within this period may incur a 10% restocking fee.
4. 100% Satisfaction Guarantee
We stand behind every product we sell.
If for any reason you are not fully satisfied with your purchase, you may return the item within 30 days for a replacement or a full refund.
Please review our Returns Policy below for details on eligibility and process.
5. Unconditional Comfort Guarantee
Your satisfaction is guaranteed — no exceptions.
If you are not completely happy with the comfort, condition, or quality of your shipping container, simply return it within 30 days of the purchase date along with the original sales receipt. You may choose an exchange or store credit — whichever you prefer.
6. Returns Policy
To initiate a return, please contact our support team with your order details. Returns must be made within 30 days of the original purchase date.
Returned containers must be in their original condition and accompanied by proof of purchase.
Refunds or exchanges will be processed once the item has been inspected and approved.
Custom-built or modified containers may not be eligible for returns unless found defective or not as described.
7. Information Security
We value your privacy and protect your data using advanced encryption technology.
All transactions on our website are secured through Secure Sockets Layer (SSL) encryption, which ensures that your payment and personal information are transmitted safely.
When displaying your account information, only the last five digits of your credit card number will be visible. You also have the option to decide whether to securely store your payment details in your online account for future transactions.
8. Contact Us
If you have any questions about our shipping, pickup, or return policies, please contact us:
📧 Email: info@xposhippingcontainers.com
📞 Phone: +1 (941) 688-0671
🏢 Address: 14011 NE 55 Pl, Williston, FL 32696, United States