At XPO inc, we are committed to providing high-quality shipping containers of all sizes and types to meet the needs of our customers. We stand behind the containers we sell and aim to ensure that every customer receives a product that is accurately described, structurally sound, and suitable for its intended use.

Our warranty policy is designed to give customers peace of mind when purchasing from us. While shipping containers are industrial products that may vary in age, condition, and prior use, we take care to inspect and represent each container honestly before sale.

Warranty Coverage
XPO inc warrants that the shipping container delivered to the customer will substantially match the description provided at the time of purchase. This includes the container’s size, type, general condition, and major structural features, unless otherwise disclosed in writing before the sale.

If a container is sold as new, one-trip, used, wind and watertight, or cargo worthy, we make every effort to ensure that the container meets that description at the time of delivery. Any specific warranty terms will depend on the condition category of the container purchased.

What Is Covered
Depending on the product sold, our warranty may cover:

Incorrect container size or type delivered.

Major structural issues not disclosed before purchase.

Significant damage that was present before delivery and not stated in the product listing.

Shipping errors caused by our company or our delivery partners.

What Is Not Covered
Our warranty does not cover:

Normal wear and tear.

Cosmetic marks, scratches, dents, rust, or surface fading.

Damage caused after delivery.

Damage caused by misuse, improper handling, modification, or relocation by the customer.

Natural deterioration due to weather exposure after delivery.

Problems caused by third-party transport, lifting, or storage after the container leaves our control.

Customer Responsibility
Customers are responsible for:

Inspecting the container upon delivery.

Reporting any visible issues immediately.

Ensuring proper site preparation for container placement.

Providing accurate delivery information and access to the delivery site.

Any concerns must be reported within a reasonable time after delivery so that we can review the matter and respond appropriately.

Warranty Claims
To submit a warranty claim, please contact XPO inc with:

Your full name.

Order number or invoice number.

Photos or videos of the issue.

A clear description of the concern.

Once we receive your claim, our team will review the information and determine the appropriate solution. Depending on the situation, this may include repair, replacement, correction, or another reasonable resolution.

Limitation of Warranty
Except where otherwise stated in writing, XPO inc makes no additional warranties, express or implied, including any implied warranty of merchantability or fitness for a particular purpose. Our responsibility is limited to the original terms of sale and the condition of the container at the time of purchase.

Contact Us
If you have any questions about our warranty policy or would like to make a claim, please contact us at: Email: sales@xposhippingcontainers.com or Call: 435-600-3292.

XPO inc
Shipping Container Sales